You can now place your orders online here at our website and you can contact us via email email@example.com for enquiries. If you would like to call us, you can do so on 0161 789 4914 before 4pm Monday-Friday and before 1pm on Wednesdays and Saturdays. The shop itself is now open and can allow 2 customers in at once with social distancing, but if you wish to collect something, we would sincerely appreciate it if you could call and order in advance, or order here via our 'click & collect' service.
Due to the virus, a large number of fresh flower suppliers in Holland and the UK have been closed; therefore flower supply has been affected. Both the quantity and variety of flowers and foliage has been greatly reduced; which of course affects the availability of product designs. We may have to make substitutions, we will try and retain the style of the design. We will keep as many designs available as possible and update the site regularly, but all of the florist choice designs will remain, as these designs gives us the flexibility to use the freshest available flowers but allows you to have a colour choice.
Placing an order
We are still continuing to deliver Monday to Saturday. For the time being we are ONLY taking orders for the following locations and postcodes.......
Area names ---- Barton, Boothstown, Cadishead, Davyhulme, Eccles, Ellenbrook, Flixton, Glazebrook, Irlam, Media City (except the BBC due to security procedures), Monton, Mosley Common, Patricroft, Peel Green, Pendlebury, Roe Green, (part of) Salford M6, Salford Quays, Seedley, Stretford, Swinton, Trafford City, Trafford Park, Urmston, Walkden, Wardley, Weaste, Winton, Worsley
Postcodes ---- M6, M17, M27, M28, M30, M32, M41, M44, M50, partly WA3.
If you need to place an order for any other area not mentioned above, please call us on 0161 789 4914 to see if we are able to send your order via the Interflora relay network.
Same day delivery is available if ordered before 12:00 (11:00 on Wednesday & Saturday), but we would be grateful if you could order as soon as you can to avoid dissapointment due to the flower availability. We cannot promise timed deliveries apart from funeral orders.
Hospitals - We are not delivering to hospitals for the duration.
Care Homes - Can you please check with the home before placing your order as some companies have asked us not to attend the home at the moment.
Apartments/Flats - The recipient must meet our driver at the main door to the apartments/flats in the safety interest of both the recipient, the residents of the apartments/flats and our driver. Please do not send the order to us if this is not possible.
Trafford Centre - We are not delivering to the Trafford Centre for the duration.
We have implemented a remote ‘contactless delivery’ procedure where by our delivery driver and the recipient of the gift make no physical contact with each other.
All drivers are wearing gloves and a mask/visor and use hand sanitiser before/after each delivery.
Your gift will be placed at the recipient’s door before knocking on the door/ringing the bell.
The driver will remove themselves away from the door by at least 2 metres.
Once the door has opened, our driver will confirm the recipient’s name and ask the person at the door for their name as confirmation of delivery and time.
Can you PLEASE provide a telephone number for the recipient to resolve any delivery issues as we cannot leave your gift with the recipient's neighbour while the Covid-19 outbreak continues.
We are doing everything we possibly can to maintain our high standard level and provide the best possible service that we can. And, thank you for your understanding if we are unable to obtain a particular flower/plant or colour that you desire. We of course will keep everyone updated and initiate any changes.
Thank you for reading this message. Stay safe and take care of each other.
Everyone at Carol’s Florist (Manchester) Ltd.