You can now place your orders online here at our website or contact us on 0161 789 4914 or enquire at [email protected] 

Placing an order - please read...........

We will NOT deliver to any address where Covid-19 has been tested positive and is active - THANK YOU

Shop & Telephone

You are more than welcome to come into our shop. We accept cash and all major credit/debit cards. For the comfort of staff and other customers, we ask you politely to wear a face covering (when possible) and maintain social distance. If you would like to collect an order, we would appreciate it if you could pre-order by calling us on 0161 789 4914 or use our Click&Collect service. This will allow us to have your gift ready and you spend less time waiting inside - thank you! x 

Shop opening hours - MON-FRI 9am - 5pm, WED 9am - 1pm, SAT 9am - 12:30

Click&Collect

Please have the card that you paid with ready as proof of purchase. Your gift will be placed on a table with social distancing maintained. Minimum spend is £19.99.

Delivery

We are still continuing to deliver Monday to Saturday. For the time being we are ONLY taking orders for the following locations and postcodes.......

Area names ---- Barton, Boothstown, Cadishead, Davyhulme, Eccles, Ellenbrook, Flixton, Irlam, Monton, Mosley Common, Patricroft, Peel Green, Pendlebury, Roe Green, part of Salford M6 (please check with us), Seedley, Stretford, Swinton, Trafford City, Trafford Park, Urmston, Walkden, Wardley, Weaste, Winton, Worsley

Postcodes ---- M17, M27, M28, M30, M32, M41, M44, M50, Also partly M6 please check with us - thank you.

If you need to place an order for any other area not mentioned above, please call us on 0161 789 4914 to see if we are able to send your order via the Interflora relay network. 

Same day delivery is available if ordered before 12:00 (11:00 on Wednesday & Saturday), but we would be grateful if you could order as soon as you can to avoid disappointment due to the flower availability. We cannot promise timed deliveries apart from funeral orders.

Hospitals - We are not delivering to hospitals for the duration by the advise of the hospitals themselves. 

Schools, Colleges, Universities - We are not delivering to schools, colleges, universities and halls of residences for the duration. 

Care Homes - Can you please check with the home before placing your order as some companies have asked us not to attend the home at the moment. 

Apartments/Flats - The recipient must meet our driver at the main door to the apartments/flats in the safety interest of both the recipient, the residents of the apartments/flats and our driver. Please do not send the order to us if this is not possible.

Trafford Centre - We are not delivering to the Trafford Centre for the duration. 

Can you PLEASE provide a telephone number for the recipient to resolve any delivery issues. If the recipient is not home, the gift may be left with a neighbour and an advisory card left at the recipient's address.  

Delivery Procedure

We have implemented a remote ‘contactless delivery’ procedure where by our delivery driver and the recipient of the gift make no physical contact with each other.

All drivers are wearing gloves and a mask/visor and use hand sanitiser before/after each delivery.  

Your gift will be placed at the recipient’s door before knocking on the door/ringing the bell.

The driver will remove themselves away from the door by at least 2 metres.

Once the door has opened, our driver will confirm the recipient’s name and ask the person at the door for their name as confirmation of delivery and time.

Due to the virus, a large number of flower/plant suppliers in the UK and rest of the world were closed, so the growing seasons were badly affected. The quantity and variety of flowers/foliage has been reduced; which of course affects the availability of product designs. We may have to make substitutions, but we will try and retain the style of the design. We will keep as many designs available as possible and update the site regularly, but all of the florist choice designs will remain, as these designs gives us the flexibility to use the freshest available flowers but allows you to have a colour choice. 

We are doing everything we possibly can to maintain our high standard level and provide the best possible service that we can. And, thank you for your understanding if we are unable to obtain a particular flower/plant or colour that you desire. We of course will keep everyone updated and initiate any changes.

Thank you for reading this message. Stay safe and take care of each other.

Everyone at Carol’s Florist (Manchester) Ltd.